Job Summary

The NationalDirector Revenue Cycle is responsible for end-to-end management of people, processes and systems supporting Tenet Physician Resources (TPR) patient service revenue. In this role, the Director will provide leadership across all levels of TPR to support the revenue cycle and meet/exceed established goals.

The revenue cycle is defined as all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. The National Director is responsible for enhancing and maintaining a properly functioning revenue cycle process through a cross-department organizational structure. These functional areas act interdependently during a patient visit, contributing critical information required for clinical service and procuring payment. Thus, the National Director concentrates resources on improving core clinical care delivery and protecting the assets of the organization. The position will provide leadership and subject matter expertise related to the development of a compliant, comprehensive revenue cycle across TPR.

Responsibilities

• The National Director will be responsible for improving cash collections, minimize bad debt and work with Operations Directors to ensure timely claims posting; meeting or exceeding all budgeted targets.
• Develop a high-performance team as measured through achievement of benchmark process outcomes, audit and compliance results, financial goals and employee satisfaction.
• Recruit and build leadership and management talent throughout the revenue cycle operation.
• Ensure transparency on goals and performance improvement throughout the revenue cycle process.
• Lead effectively across matrix structures achieving high performance outcomes, as defined above, for staff involved in revenue cycle that report to other areas of the operation, including physicians, managers and staff at point of service charge entry and cash collection.
• Provide subject matter expertise in the functional areas of billing, collections & bad debt, payment processing, denial management, accounts receivable finance operations, health information management (HIM), patient financial services, fee schedule development and maintenance, documentation and coding, and charge capture.

Qualifications

Required:

• Bachelor's degree in Business Administration, Public Health, Health Administration or related field.
• 8-12 years in consulting, project management, and/or general management experience in provider-based revenue cycle management.
• Business expertise, financial acumen and interpersonal skills to effectively work through a complex organization to influence and facilitate sustainable change.
• Advanced interpersonal communication skills (written and verbal) to deal effectively in delicate, sensitive and/or complex situations with a wide variety of influential internal and external parties.
• Strong leader with a collaborative nature who can develop solutions, with multiple and geographically dispersed stakeholders, to complex process and organizational issues.
• Up to 10% national travel. We will run a MVR on the final candidate.

Preferred:

• Master's degree in Business Administration, Public Health, Health Administration or related field.
• Previous experience as a Revenue Cycle Director.
• Healthcare operations management experience in a health plan, managed care organization, medical group or hospital setting.
• Knowledge of or exposure to Athena Health (and specifically its billing, collection and EHR subsystems).

Compensation:

• Pay: $150,000 - $200,000 annually. Compensation depends on location, qualifications, and experience.
• Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
• Management level positions may be eligible for sign-on and relocation bonuses.

Benefits:

The following benefits are available, subject to employment status:

• Medical, dental, vision, disability, life, AD&D and business travel insurance
• Manager Time Off – 20 days per year
• Discretionary 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
• For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

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